+61 2 8628 7973       info@wsc.nsw.edu.au
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Student Support

During the enrolment process, Western Sydney College staff or representative will engage with a prospective student in several to understand their individual needs and provide the necessary support to each student in order to maximise their chances of  completing the selected training program.

We engage with students in the following ways:

  • Enrolment Application form:

The enrolment application form includes specific questions for the student in regards to their cultural and educational background, spoken English ability, skill in literacy and numeracy, any individual needs that may prevent their full participation in the training program.

  • Enrolment interview:

This interview includes discussions relating to individual needs, Language, Literacy, and Numeracy (LLN), rights and obligations, recognition opportunity, etc

  • Orientation Program:

The orientation program is conducted for all new students arriving on campus at the beginning of the course. A briefing is conducted on Australian culture and course outline. Information is given to students regarding student visa conditions, accommodation, overseas heath cover, and use of information technology facilities within Campus. Students are also given a campus tour and are introduced to the academic and administrative staff.
Other individual needs can be considered on a case-by-case basis in consultation with the Principal/Chief Executive Officer.

This multipoint approach ensures that students entering a training program with Western Sydney College will have their individual needs identified which enables the allocation and arrangement for the applicable support services which may be supplied internally or by an external provider.

Student Support Services

    • Access to helpful and friendly student support staff
    • USI creation and support
    • Flexible Fee payment options
    • Literacy, Language and Numeracy support services
    • Additional tutorial sessions
    • Mentoring from trainers
    • Referral to external support services
    • Additional support for learners who come from a non-English speaking background
    • Disability access services
    • Counseling support
    • Emergency services
    • Medical, legal  services referral


  • Modern, spacious, and fully equipped classrooms
  • On-campus library and computer lab
  • Outdoor recreation area
  • Free Wi-Fi


  • Located in the heart of Parramatta
  • Close to Parramatta Transport Interchange and Harris Park Train station
  • Close to Parramatta City Library
  • Easy access to Parramatta Westfield and other major retail outlets in Parramatta
  • Easy access to cafes, restaurants, and multiple specialty shops
  • Walking distance to Parramatta Park and Parramatta River precinct
  • Sydney Campus: Level 2-39 Dixon Street, Sydney, NSW 2000