This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups and communities.
Target Group
- Individuals seeking to pursue a career in the Community Services Industry
- Individuals seeking to enhance their current skills
- Individuals seeking to pursue a higher education qualification
Career Outcomes
- Community Care Manager
- Coordinator of Volunteer Work
- Team Leader
- Community Service Worker
- Community Development Worker
Future Pathway
Students who complete this course may wish to continue their education into the CHC62015 Advanced Diploma of Community Sector Management or higher education qualifications in community services management.
Age Requirement:
- Applicants must be at least 18 years old at the commencement of the course.
Academic Qualifications:
- Completion of Australian Year 12 or an equivalent qualification.
- For certain courses, completion of an AQF Certificate IV or a relevant qualification may be required.
English Language Proficiency:
- An overall valid academic IELTS score of at least 6.0, with no band less than 5.5, or an equivalent score from a recognized English language test.
- Alternatively, proficiency can be demonstrated by:
- Completion of an Advanced level English course from an approved ELICOS provider.
- Completion of a Certificate IV level course in an Australian Registered Training Organization (RTO) within the last two years.
- Successfully passing Western Sydney College’s English Placement Test.
Additional Requirements:
- International students must meet the Student Visa (Subclass 500) requirements.
- For packaged courses, students must successfully complete the lower-level qualification to progress to the higher-level qualification.
Twenty (20) units including Twelve (12) core units and eight (8) elective units are required for the award of the CHC52021 Diploma of Community Services. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.
Core Units
| Unit Code | Unit title |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM017 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
Elective Units
| Unit Code | Unit Title |
| CHCPOL003 | Research and apply evidence to practice |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCCSL007 | Support counselling clients in decision-making processes |
| CHCDIV003 | Manage and promote diversity |
| CHCMGT003 | Lead the work team |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| BSBTWK503 | Manage meetings |
| BSBPEF502 | Develop and use emotional intelligence |
The total costs for this course include enrolment, tuition, materials, and resources. Below is the detailed breakdown:
| Fee Type | Amount | Notes |
|---|---|---|
| Enrolment Fee | $250 | Non-refundable |
| Course Fees | $32,000 | Covers tuition for the entire course |
| Materials Fees | $2000 | Additional course materials |
Payment Terms & Conditions
- Payment terms are outlined in the Student Handbook.
- A detailed payment plan will be provided in the Letter of Offer and Written Agreement before course acceptance.
- Additional fees and charges may apply as outlined in the agreement.
- Western Sydney College reserves the right to adjust tuition fees and other charges as needed.
The delivery mode for this qualification will be 6.5 hours Online and 13.5 hours face-to-face on Campus per Week and 240 Hours of total work placements.
The delivery mode of this qualification will be 6.5 hours Online and 13.5 hours face-to-face on Campus combined with work placement.
This qualification consists of different Units of Competencies (UOC) and our qualified trainers will explain UOC outlines at the beginning of the training of each UOC.
Each training session is facilitated with learner resources such as PowerPoint Presentation, student learner guide, formative activities, and where applicable, supported with simulated case studies, policies and procedures, software and necessary hardware, etc.
Students can bring their laptops that must have Microsoft Office or other necessary software installed. Laptops must be fully charged and students must bring a USB flash drive.
All students enrolled in this course must undertake 400 hours of work placement at an approved venue. Work placement must be completed successfully in order to gain this qualification.
Note: The course timetable will be available before course commencement and students are required to contact our admissions team for the available timetables.
All our Units of Competencies (UOC) are assessed through a combination of assessment types. These may include practical demonstrations, role plays, writing reports, group projects, presentations, and written questionnaires, etc.
All International students are required to meet satisfactory course progress to meet their student visa requirements. Please refer to International Student Handbook which is available on our website on the specific support that WSC offers to international students. Additional support is provided to those international students who are identified as a risk of not meeting the course progress requirements as per the intervention strategy.
Western Sydney College is committed to ensuring that students get all the support they need to complete their studies.
Western Sydney College will provide a wide range of learning support options and resources to assist students such as;
- One-on-one support from our trainers/assessors to assist with their studies.
- Additional classes, tutorial and workshops
- One-on-one support from the Administration relating to any student concerns such includes language, literacy, and numeracy issues.
- Referral to relevant external services.
If students need any support, please contact the support team.
E: support@wsc.nsw.edu.au
Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook.
For international students, the granting of course credit may affect their course fees as well as the duration of the course.
The result of the application for credit and any changes to fees or course duration will be advised to students in writing.
If course credit is granted following the issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing reduced course duration.
For further details please contact our admissions team.
Email: admissions@wsc.nsw.edu.au
